At Medrine Health Care, we are committed to protecting the privacy and confidentiality of our customers’ personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with us, whether through our website, mobile applications, or other services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, contact details (email, phone number, address), age, gender, and any other information you provide to us.
• Health Information: Information related to your medical history, treatment preferences, and health status when relevant to our services.
• Payment Information: Credit or debit card details and billing information for payment processing.
• Technical Information: IP address, browser type, device information, and browsing data through cookies and other technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our health care services, including the delivery of Ayurvedic medicines.
• To process transactions and manage your account.
• To communicate with you about your orders, treatment plans, and updates on our services.
• To comply with legal obligations and maintain records.
• To enhance our website, mobile applications, and user experience.

3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. However, we may share your information in the following circumstances:

• With health care professionals and partners involved in your treatment.
• With third-party service providers who help us operate our business, such as payment processors and logistics partners.
• If required by law, regulation, or legal process.
• In the event of a merger, acquisition, or sale of assets, where your information may be transferred as part of the business.

4. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no data transmission over the internet can be guaranteed to be 100% secure.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and gather information about your interactions with our website. You can adjust your browser settings to decline cookies if you prefer.

6. Your Rights

You have the right to:

• Access, correct, or update your personal information.
• Request the deletion of your personal data, subject to legal and contractual obligations.
• Object to the processing of your data or withdraw consent where applicable.
• Lodge a complaint with a data protection authority if you believe your privacy rights have been violated.

7. Children’s Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We encourage you to review this page periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

Medrine Health Care
1st Floor, Lalti Niwas, Ramkrishna Nagar, Patna 800027
Email: sales@medrinehealthcare.com
Phone: 7260812506